Modernize Omnichannel routing with Advanced Work Assignment
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Building out an incident is one of the most essential skills for an incident commander. The result should be.... 🔥⬇️ 1️⃣ Identify all the tactical areas that need to be covered and ensure the right number and type of resources are sent there. 2️⃣ Keeping the incident within the span of control. When we get task saturated, the incident falls apart. Deciding how to structure your incident must consider many factors, but it must be a practiced skill that you can deploy quickly on the fireground -
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