Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. If you want to know where CRM is headed just take a look at what ...

Salesforce CRM and Oracle ORCL are two of the biggest names in the cloud enterprise software market. Both companies offer powerful, enterprise-grade platforms spanning customer relationship management ...

While Lexmark did not name Oracle as the vendor in question, sources close to Lexmark confirmed it was Oracle's CRM product. "Oracle was a small part of a complex, highly customized implementation ...

Oracle is hoping to differentiate its cloud CRM (customer relationship management) software from that sold by rivals such as Salesforce.com with a new set of industry-specific capabilities. Oracle CRM ...

Oracle has unveiled its strategy to deal with the integration of its Siebel business with the customer relationship management operations of Oracle, PeopleSoft and J.D. Edwards. The key message is "no ...

Oracle has announced the new Siebel CRM Mobile for the BlackBerry platform. Oracle has announced the new Siebel CRM Mobile for the BlackBerry platform. Created as a result of the collaboration between ...

Oracle announced the 17th version of its on-demand CRM (customer relationship management) application Wednesday and made a fresh push into pharmaceutical sales with a Life Sciences edition of the ...

Salesforce, Inc.CRM and Oracle CorporationORCL are two major players in the cloud enterprise software market. Both companies offer powerful, enterprise-grade platforms spanning customer relationship ...

Integrator Vector is warning end-users to cut investments in customer relationship management (CRM) solutions at their peril and instead look towards this aspect of their business for inspiration. It ...