Ms. Peach used Kaizen, a process improvement strategy within lean manufacturing, within her division’s hospitals. Kaizen encompassed a three-day workshop in which front-line workers in the emergency ...

Lean process improvement methodologies are finding their place not just in manufacturing but in the clinical setting, where removing inefficiencies benefits not only the hospital but the patients ...

IN A GOOD YEAR, THE U.S. manufacturing sector might chalkup a 4% overallincrease in productivity. At the plant level, some top-flight produc-tion operations have achieved gains of 20% or more in a 12- ...