A recent report from the Center for Democracy and Technology (CDT) explores organizations’ use of digitized assessments in the hiring process — underlining the potential negative impact on people with ...

Co-authored by Andrew B. Speer and Matt I. Brown Personality at work matters. We see its impact when one employee reacts with poise when faced with unreasonable customers, whereas another expresses ...

Experienced recruiters know that finding the right employee for a role can often feel like finding a needle in a haystack. Research indicates that up to 78 percent of resumes contain misleading ...

Eric Friedman is the Founder and CEO of eSkill, a global leader in skills testing and behavioral assessment solutions for employers. Most business leaders agree that hiring has become more challenging ...

Lately a common hiring practice has come under scrutiny: personality testing in the interview process. My firm, The Myers-Briggs Company, has long held the position that the Myers-Briggs Type ...

Employers are likely to be more effective at hiring and retention when they customize pre-employment assessments to reflect job realities and company culture and use multiple assessments to evaluate ...

Opinions expressed by Entrepreneur contributors are their own. As a hiring director, one of the most critical decisions you will make is selecting the right candidate for the job. The process of ...

Approximately one in every eleven residents in the United States is employed in the healthcare sector, but one-in-seven new hires in the healthcare industry will leave their job within the first year, ...

Use our comprehensive contact center pre-hiring assessment checklist to ensure you hire agents that are a good fit for your business. Customer satisfaction is the highest priority in a contact center.