The respondents were broken down into one of five organizations: Enterprise IT organization (IT buyer); Vendor of technology; IT service provider; Reseller/integrator of information technologies; and ...

Stop treating automation as a quick and easy fix, and invest more in planning, change management and building strategy.

Sometimes, it can be hard for all of us, including clients, to see the big picture. Whether it’s budgetary constraints, resistance to change or concern about the unknown, there’s something about an ...

Twenty officers are seated around a table, mired in the discomfort of an “adaptive leadership” workshop. This framework, developed by Ronald Heifetz and colleagues at the Harvard Kennedy School, is ...

SPONTANEITY can easily go wrong. But this was not the case at the second BT-NCS roundtable discussion. Immediately after host Lai Weng Yew, vice-president, Business Application Services at NCS, ...

Whether to digitize the past or design the future, when to partner, when to build and how timing and leadership determine whether transformation finds rhythm or unravels. It usually starts with an ...

The usual channel equation is that a gap in customer expertise should ideally mean an opportunity for a reseller to step in and solve the problems. According to NTT's 2019 Digital Means Business ...

Digital transformation has redefined how we work and connect with each other over the past decade. The last couple of years, in particular, have tested the resilience of businesses of all types and ...