Enterprise workflow software giant ServiceNow Inc. is beefing up its platform with yet another dose of generative artificial intelligence capabilities. The new features, which come as part of the new ...
Nearly 80% of the Fortune 500 and thousands of organizations worldwide are relying on the Now Platform to help protect revenue, maintain business continuity, stay productive and safe, and deliver ...
SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced its first platform release of 2024, ...
ServiceNow’s NOW workflows are gaining traction. In the second quarter of 2025, technology workflows won 40 deals worth over $1 million, including 4 over $5 million. ITSM, ITOM, ITAM, security and ...
ServiceNow has introduced AI Agent Orchestrator and AI Agent Studio, a pair of agentic artificial intelligence innovations on the ServiceNow Platform that act as the AI agent control tower—one central ...
‘What we are focused on is AI agents that are running across the ServiceNow platform, that are running all the way across your enterprise: north, south, east, west. This is because the kind of tasks ...
'We’ve had 115,000 generative AI conversations, and that number is going to grow exponentially as we move forward in not years, but weeks and months, as we get things turned on, as it matures, and as ...
ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...
In January 2026, authID announced an integration with ServiceNow to bring secure biometric identity verification into more than 8,400 ServiceNow-powered contact centers, including a large majority of ...