For many Android developers, “ITSM” sounds like something that belongs to the ops team, not the mobile squad. You write code, ship features, fix bugs, and move on to the next sprint. Service desks, ...

ServiceNow Chief Financial Officer Gina Mastantuono gives insight into how the workflow vendor is thinking about its future customer base and growth prospects. ServiceNow CEO Bill McDermott recently ...

Gartner ranks ServiceNow No. 1 in Service Operations, Business Workflow Automation, and Service Desk Use Cases According to Gartner, “IT service management (ITSM) platforms offer workflow management ...