Next, Oracle plans to equip agents with AI-generated customer snapshots before calls start, helping speed resolution and improve the customer connection. In addition, Oracle plans to add full call ...

At the Oracle Customer Edge Summit, Oracle Corporation (NYSE:ORCL) disclosed several new features and launches. The company unveiled new AI agent features integrated into the Oracle Textura Payment ...

Oracle has added artificial intelligence-powered call summarization and tagging capabilities in the Oracle Utilities Customer Platform, available at no additional cost to utilities using Oracle ...

Organizations benefit from a fully managed RAG service with support for Oracle Database 23ai AI Vector Search without manual integration OCI Generative AI now provides access to Meta's Llama 3.1 ...

Oracle is offering new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer issues ...

IT buyers like the operational flexibility that the public cloud provides. Capital expenditures go away. OpEx becomes predictable. Resources are available on-demand, with near-endless scalability.

The Oracle Customer Edge Summit 2026 will take place April 12–14, 2026 at the JW Marriott Hotel in Austin, Texas. The event focuses on industry‑specific cloud solutions for utilities, capital projects ...

New AI-powered anomaly detection and in-memory processing capabilities in the Oracle Utilities Customer Platform are helping deliver fast, accurate meter data management (MDM) and streamlining utility ...

Heading to Oracle CloudWorld, I had a laundry list of open questions about Oracle's generative AI strategy - would they get answered? I did know a few things: in June, I published a review of Oracle's ...

Oracle has unveiled new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer ...